This Privacy Policy describes how CapheNails (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from caphenails.com. By using our Services, you agree to the collection and use of information as outlined in this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.

Information We Collect

Directly from you: name, email, phone number, shipping/billing address, order details, account credentials, wishlist/cart activity, and messages you send us.

Automatically: device type, browser, IP address, interaction data collected through cookies and similar technologies.

From third parties: Shopify (platform provider), payment processors, and marketing partners.

How We Use Your Information

• Provide services: process payments, fulfill orders, manage accounts, shipping and returns.
  
• Marketing: send offers, promotions, or newsletters (with opt-out options).
  
• Security: detect and prevent fraud.
  
• Support: respond to inquiries and improve our services.

Cookies

We use cookies to improve site performance, personalize experience, and analyze traffic. You can manage cookies via your browser, but disabling may affect functionality.

Sharing of Information

We may share your data with service providers (payment, IT, shipping, analytics), marketing partners, affiliates, or when required by law. We do not sell personal data.

User Content

Reviews or content you post on our Site may be publicly visible. Please share responsibly.

Third-Party Links

Our Site may link to other websites. We are not responsible for their privacy practices or content.

Children’s Data

Our Services are not intended for children under 16, and we do not knowingly collect their data.

Security & Retention

We apply safeguards but cannot guarantee 100% security. Data is retained only as long as necessary to provide services, comply with laws, and resolve disputes.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, withdraw consent, or request data portability. Contact us to exercise your rights. Identity verification may be required.

Complaints

If you have concerns, contact us directly. You may also lodge complaints with your local data protection authority.

International Users

Your data may be processed outside your home country, including in the US and Vietnam. For EU/UK transfers, we use safeguards such as Standard Contractual Clauses.

Contact Us

📧 support@caphenails.com

📍 VN Office: 21 Le Thanh Nghi Street, Hoa Cuong Bac Ward, Hai Chau District, Da Nang 550000, Vietnam

📍 US Warehouse: 1834 Norris Road, Bakersfield, CA 93308, USA